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Frequently asked questions
For support please open your Editor and click on Help –> Support info to see how you should contact for support.
Locate Installation Files
You receive your CIMCO Edit via the download link in your account page , download it and save the file in a temporary directory.
Run Installation Program
First you must log on using an account with full administrative privileges.
Start the installation program by right clicking on the setup application ( CIMCOEdit_8xxxx.exe) and select run as a administrator. Now follow the instructions of the Setup Wizard that will guide you through the installation steps.
When the installation is completed, you will find a shortcut to the CIMCO Edit application in the CIMCO program group in the Start menu and in the desktop.
Activate your Editor
After starting the Editor for the first time you need to activate your web license.
The Activation Key can be found in MY ACCOUNT under License keys.
Enter your code and click on Activatie web license.
Problem starting the Editor
- If you have an internet connection and the program don’t start after you have enter your code, please make sure that port 441 is open in your firewall.
- If you had an old installation you can delete the license files that are located in this folder:
%PROGRAMDATA%\CIMCO AS\ - Contact us for whitelisting IP addresses for port 441 in your firewall.
You can install CIMCO Edit on as many computers as you want. However, the number of simultaneous users cannot exceed the number of license you have.
If you need to have CIMCO Edit open on two computers at the same time, the only legal option is to buy two copies but if you will be only using on one computer at a time you are ok with a single copy, just make sure you close CIMCO Edit on all computers before trying to use it on another.
The installer file download link is in MY ACCOUNT under MY DOWNLOADS
The Activation Key can be foundin MY ACCOUNT under License keys
For training please go to https://training.cimco.com and click on Enter activation code
Use the activation code on your account page to create your acount.
Direct link to your activation code https://shop.cimco.com/my-account/training-and-support/
Direct link to activation page https://training.cimco.com/register/
Yes the online product activation is a process that require internet connection.
Make shore you are connected to internet before you enter your code in the Web license tab.
If you don’t have a internet connection and need to activate your license you need to contact us and we will give you a activation file for your lifetime license (subscription license only works with an internet connection).
Note: when using activation file you license will be locked to that computer, this means that if you only have one license you can only start CIMCO Edit on that computer in the future.
Order offline license
If you don’t have a internet connection and need to activate your license you need to contact us and we will give you a activation file for your lifetime license (subscription license only works with an internet connection).
Note: when using activation file you license will be locked to that computer, this means that if you only have one license you can only start CIMCO Edit on that computer in the future.
Order offline license
General System Requirements
Before you install or use CIMCO Edit product, we recommend that you verify that your computer meets or exceeds the minimum system requirements detailed below.
- Minimum: Windows 7, 32bit
- Recommended: Windows 10, 64bit
Processor
- Minimum: 2.3GHz, Quad core
- Recommended: 3.2GHz, Quad core (or better)
Memory
- Minimum: 4GB
- Recommended: 16GB (or more)
GPU
- Minimum: 2GB, Dedicated GPU, OpenGL 3.3
- Recommended: 4GB, Dedicated GPU, OpenGL 3.3 (or better)
Yes, you can use it as long as you only do it for Educational Purpose or Research Purpose and NOT for Curriculum Development or Commercial Purpose
Student and Education License shuld only be used for non-commercial educational and research purposes.
- “Educational Purpose” means classroom or laboratory learning by Qualified Students or instruction or preparation of courses by Qualified Instructors. Educational Purposes may also include student projects and Research Purposes. Educational Purposes do not include, Curriculum Development and Commercial Purposes.
- “Research Purpose” means any work in which CIMCO Edit contributes directly to the problem statement, modeling, analysis, outcome or deliverables of a Research Project. Research Purposes do not include Commercial Purposes or Curriculum Development.
- “Curriculum Development” means creation or modification of instructional materials for resale using the Software.
- “Commercial Purpose” means professional consulting, hardware production for resale, job shop activities, services performed under a Technical Services Agreement, corporate or government internships, private tutoring or training of anyone other than Qualified Students
Just open CIMCO Edit and click on [Help] then select [Download Latest Version]
After the file been downloaded
- First you must log on using an account with full administrative privileges.
- Start the installation program by right clicking on the setup application ( CIMCOEdit_8xxxx.exe) and select run as a administrator.
- Now follow the instructions of the Setup Wizard that will guide you through the installation steps.
- When the installation is completed, you will find a shortcut to the CIMCO Edit application in the CIMCO program group in the Start menu and in the desktop.
Yes, your license will work with CIMCO Edit 2022 when it’s released, if you have a valid maintenance agreement for CIMCO Edit 8.
(12 months are included in every Lifetime and OEM license)
If you want to try it there is a download link in your account page (See My Downloads)
If your installation or update failed please do following
- Log in to your account and go to [My Downloads]
- Download the latest version and save the file in a temporary directory.
- See to that you are login as admin with administrative privileges.
- Close all open applications.
- Start the installation program by right clicking on the setup application ( CIMCOEdit_8xxxx.exe) and select run as a administrator.
- Select [Repair]
- Now follow the instructions of the Setup Wizard that will guide you through the installation steps.
- When the installation is completed, you will find a shortcut to the CIMCO Edit application in the CIMCO program group in the Start menu and in the desktop.
How can I add an add-on to my license?
- Log in to your account and go to [License keys]
- Find the license key you want to add a add-on to.
- Click on Upgrade License under the license details
- Select the add-on or add-ons you want to add to your license.
- After you selected the add-ons you wanted to add to your license the price for the add-on will be shown under the selection.
- When you click on add to cart we calculate the support cost and show it to you in the cart.
- The support cost is calculated on the remaining time of the main license.
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